Routine inspections
Three routine inspections carried out each year, each with a written report and photographs so your investment is demonstrably well cared for. You're welcome to attend any of them.
Our services
Full-service management, well covered.
From the moment we commence management, your property is in expert hands. Here's exactly what that includes.
Property management
What's included.
Six commitments that run for the life of your management agreement — not a menu of extras.
Rent collection & arrears management
A zero arrears tolerance policy. Rent is monitored daily and the breach process commences from eight days in arrears, with you kept informed at every stage.
Bill management & financial reporting
Invoices paid from your rental income with monthly disbursements. Owner statements and an EOFY summary are provided, with all documents accessible 24/7 in your owner portal.
Maintenance management
We coordinate trusted tradespeople from start to completion, seeking your approval before authorising any non-emergency works beyond a pre-agreed limit. (Excludes renovations and major repairs.)
Lease & tenancy administration
Renewals including rent reviews, bond management, and all legislative documents — prepared, lodged and handled for you.
Compliance
All tenancy-related property compliance handled, with pet applications and modification requests managed in accordance with the legislation.
Leasing & marketing
Strategic marketing that minimises vacancy.
Every day on market is a day of lost rent. Our leasing process is built to fill your property faster, with the right tenant.
End-to-end letting
Open inspections, application processing, lease preparation and a thorough entry condition report — managed from first enquiry to keys handed over.
Premium online advertising
A premiere listing on realestate.com.au, a platinum listing on Domain, and internal marketing through the Rentwell network for maximum reach.
Professional photography
Quality photography that lifts online attention and enquiry — the single biggest driver of a fast, strong leasing result.
On-site signboard
A signboard installed on-site to capture local, drive-by enquiry from renters already in your suburb.
Owner portal & reporting
Your property, on the record and on demand.
Every statement, invoice, inspection report and tax summary lives in one place, available to you 24/7. Monthly owner statements keep the cash flow clear, and an end-of-financial-year summary makes tax time painless.
No more chasing your manager for paperwork. If it relates to your property, it's already there.
Beyond management
Strategic value-add, in-house.
We don't just hold your property steady — we look for the levers that grow it, and we have the team to pull them.
Renovation & value-add
Through Equity Projects, our in-house renovation arm, we plan and project-manage ROI-led renovations that lift your rent and valuation — trades, timelines and budget handled by the same team that holds your tenancy, then re-let to the improved value. Renovate → revalue → re-rent → refinance.
Portfolio strategy
Proactive rent reviews, equity tracking and a clear read on when there's room to move again — coordinated with the Buywell buying arm, so your management actively feeds the growth of your portfolio rather than parking it.
Fees
Transparent, with nothing buried.
Indicative standard fees are below. Your proposal will confirm the exact figures for your property, and preferred rates apply for referral-partner clients.
Management fee
8% + GST
Charged on rent collected. Inclusions as listed above.
Administration fee
$7.70 / month
Per monthly owner statement — trust account processing and ledger administration.
Letting fee
1 week's rent + GST
Charged per tenancy from the initial payment of rent.
Advertising
$449 inc. GST
Covers premiere and platinum online listings. Payable upfront to commence advertising.
Photography
$220 inc. GST
Professional photography to enhance enquiry. Optional add-on.
Signboard
$138 inc. GST
On-site signboard installation. Optional add-on.
Figures are indicative and exclude renovations and major repairs. Exclusions apply — your tailored proposal will confirm the final inclusions and pricing for your property.
Common questions
Property management, answered.
How much does management cost?
The standard management fee is 8% + GST on rent collected, plus a $7.70 monthly administration fee. The letting fee is one week's rent + GST per tenancy. Advertising, photography and a signboard are optional add-ons, and your proposal confirms the exact figures for your property.
Which areas do you manage in?
We manage residential investment properties across South East Queensland.
How often is my property inspected?
Three routine inspections each year, each with a written report and photographs. You're welcome to attend any of them.
How do you handle rent arrears?
We run a zero arrears tolerance policy. Rent is monitored daily and the breach process begins from eight days in arrears, with you kept informed at every stage.
Can I switch from another manager?
Yes. We manage the handover from your current manager for you. Send through your property details and we'll prepare a tailored proposal with exact figures.
Do you handle renovations?
Yes, through Equity Projects, our in-house renovation arm. We plan and project-manage ROI-led renovations that lift your rent and valuation, then re-let the property to its improved value.
For referral partners
Co-branded proposals and preferred rates.
Brokers, buyer's agents, accountants and agencies refer clients to Rentwell knowing they'll be looked after. We prepare co-branded management proposals and reserve preferred letting-fee offers for partner networks.
Your client relationship stays yours — we just make you look good.
Let's talk
Get a proposal for your property.
Send through the details and we'll prepare a tailored management proposal with exact figures — no obligation.